Terms & Conditions

These Terms & Conditions govern your use of this website and the purchase of products from Potmania.

This website is operated by Magnolia Jesus de Assis-Millbank trading as Potmania, a sole trader based in the United Kingdom.

Registered Address: Hellesdon Barns, Hellesdon Hall Road, Norwich, NR6 5BB
Email:potmania@hellesdonbarns.co.uk

By using this website and placing an order, you agree to be bound by these Terms.


About Us

Potmania is a UK-based retailer operating from Hellesdon Barns.

For any enquiries, please contact:

📧 potmania@hellesdonbarns.co.uk


Products

We make every effort to ensure that product descriptions, images, and pricing are accurate.

However:

  • Colours and finishes may vary slightly due to lighting and manufacturing variations
  • Measurements and specifications are approximate

All products are subject to availability.


Orders

By placing an order, you confirm that:

  • All information provided is accurate
  • You are authorised to use the payment method

We reserve the right to cancel or refuse any order at our discretion.


Pricing & Payment

  • All prices are listed in GBP (£)
  • Prices include VAT where applicable
  • Payment must be made in full at the time of purchase

We reserve the right to change pricing at any time without notice.


Delivery

Delivery is subject to our Delivery Policy.

We aim to deliver within estimated timeframes but cannot guarantee delivery dates.


Returns & Refunds

Returns are subject to our Returns & Refund Policy.

Please refer to that page for full details.


Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect or consequential losses
  • Our liability is limited to the purchase price of the product

Nothing in these Terms excludes liability for death or personal injury caused by negligence.


Use of Website

You agree not to:

  • Misuse the website
  • Attempt unauthorised access
  • Use the website for unlawful purposes

Intellectual Property

All content on this website, including images, text, and branding, is the property of Potmania and may not be used without permission.


Force Majeure

We are not liable for failure to perform obligations due to events beyond our control, including:

  • Natural disasters
  • Strikes
  • Supply chain disruptions

Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes will be subject to the jurisdiction of the English courts.


Changes to Terms

We reserve the right to update these Terms at any time.

Any changes will be posted on this page.


Contact

For any questions regarding these Terms, please contact:
potmania@hellesdonbarns.co.uk